Original sales receipt must accompany
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is:
showing signs of wear or damage in any way
- -within 30
calendar days of the delivery date (after 30 days no returns are allowed)
- -must not be
a special order or a custom order
- -unless noted
that it cannot be returned or has a different return policy time
period other than that 30 days noted in that item's particular item
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately. Items
that are defective and shipped from us or items that you did not order but
received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of
item(s) once we receive it.
There is a 15% restocking fee for
returned items that are not being exchanged and are not damaged. Again you MUST
contact us within 7 days if you intend to return ANY item back to our store.
Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be
Customer is responsible for all shipping
costs if seller is not at fault.
Please call before returning or exchanging items.
**Holiday merchandise is not returnable.